Cansellation Policy

Cancellation Policy

Date when Cancellation of
Contract is Notified
Contracted Number of Guests
No Show 1 to 14 15 to 30 31 to 100 101 and more
100% 100% 100% 100%
Accommodation Day 100% 100% 100% 100%
1 Day Prior to Accommodation Day 50% 50% 80% 80%
2 Day Prior to Accommodation Day 30% 30% 50% 50&
3 Day Prior to Accommodation Day 30% 30% 30% 50%
4 Day Prior to Accommodation Day 10% 30% 30% 50%
5 Day Prior to Accommodation Day 10% 30% 30% 30%
6 Day Prior to Accommodation Day     20% 30%
7 Day Prior to Accommodation Day     20% 30%
8 Day Prior to Accommodation Day     10% 15%
14 Day Prior to Accommodation Day     10% 15%
15 Day Prior to Accommodation Day       10%
30 Day Prior to Accommodation Day       10%

Cancellation Policy

1. The percentages signify the rate of cancellation charge to Basic Accommodation Charges.
2. When the number of days contracted is shortened, the cancellation charge for its first day shall be paid by the Guests regardless of the number of days shortened.
When part of a group booking (for 15 persons or more)is cancellation charge shall not be charged for the number of persons booked as 10 days prior to the occupancy (when accepted less than 10 days prior to the occupancy,as of the date)with fractions counted as a wholenumber.

IMPORTANT NOTICE

*Please check-in before 5 p.m., especially the dinner is included in our packages. Since the dinner is prepared in advance, meal charges cannot be refunded even if you are late and miss the dinner.